Policy

Shipping Policy

Order processing

Orders are typically processed within 1 to 3 business days after payment confirmation. Orders placed on weekends or public holidays are processed on the next business day.

Shipping timelines

Estimated delivery times vary by destination, product availability, shipping method, and carrier conditions. Delivery estimates shown on the storefront are approximate and not guaranteed transit deadlines.

Tracking information

When tracking is available, customers receive shipment confirmation and tracking details after an order is dispatched.

Shipping fees

Applicable shipping costs are displayed during checkout before payment is completed. Taxes, duties, or import fees imposed by local authorities are the responsibility of the customer unless otherwise stated at checkout.

Delivery exceptions

Carrier delays, customs inspections, severe weather, public events, and incomplete or incorrect address details may affect final delivery timing.

Lost or damaged parcels

If a parcel appears lost in transit or arrives visibly damaged, customers should contact 907781034@qq.com promptly so the shipment can be reviewed and an appropriate resolution can be arranged.