Policy

Privacy Policy

Information collected

DriveCar may collect customer information such as name, email address, billing details, shipping address, transaction details, and customer service communications when a customer places an order or contacts support.

How information is used

Customer information is used to process orders, communicate about purchases, deliver customer support, reduce fraud risk, maintain transaction records, and improve storefront operations.

Payment information

Payments are processed through the selected payment provider. Sensitive payment credentials are handled by the payment service provider and are not stored on this storefront except for standard transaction references needed for order support and reconciliation.

Information sharing

Customer data is not sold. Information may be shared with shipping carriers, payment processors, technical service providers, or legal authorities only when necessary to fulfill orders, prevent fraud, comply with legal obligations, or operate the storefront.

Data retention

Transaction-related information may be retained for business operations, dispute resolution, accounting, legal compliance, and customer service continuity for a commercially reasonable period.

Contact

Questions regarding this policy or personal data use may be sent to 907781034@qq.com.

Merchant entityShenzhen Bao'an Xixiang Liwei E-commerce (Individual Business)
StorefrontDriveCar